Phase 1 · What we build now
The Sergas app
Six journeys, end to end. UAE Pass onboarding, AI meter reading, live support.
Good eveningAhmed Al Mansoori
AM
Current balance · Home account
AED184.50
Identity verified with UAE Pass
Services All journeys
Consumption · last 7 days
09,412 m³ this week12% below your usual · nice
↓ 12%
Service journeyNew gas connection
No branch visit. Identity, documents and signature all come from UAE Pass. Most connections approved the same day.
Your progress
✓
Identity verifiedUAE Pass confirmed who you are
Done✓
Documents syncedEmirates ID and title deed pulled automatically
Done3
Digital signatureSign the supply agreement in UAE Pass
2 min4
Schedule and payPick a technician slot, pay the connection fee
Next
Started 42 minutes ago · approved in hours, not days
AI meter readingPoint at the meter
Reading detected · 09,412.7 m³ · confidence 99.1%
Works on legacy metersNo smart meter needed. The photo is the reading.
BillingSeptember bill
Consumption · 1,341 m³AED 158.20
Distribution feeAED 21.00
VAT 5%AED 8.96
Total due · 28 SepAED 184.50
Consumption vs last month
1,341 m³ this cycleDown 12% after the AI-verified reading
↓ 12%
APRMAYJUNJULAUGSEP
Payment method
Apple PayDefault · instant confirmation
Visa ·· 4417Expires 09/27
Add new cardDebit or credit
Secured payment gateway. Receipt lands in-app, by SMS and by email the moment you pay.
Track everythingRequest status
New gas connectionIn progress
#SG-3319 · Marina Heights, Apt 1204 · submitted today
SubmittedVerifiedSignedConnected
Meter verificationCompleted
#SG-3288 · AI reading confirmed · 21 Sep
Technician visitCompleted
#SG-3150 · Annual safety check · 2 Sep
Every request pushes status updates by SMS, email and push, so nobody calls the call centre to ask.
Moving out?Service termination
Account
Home · Marina Heights, Apt 1204
Reason
Moving to a new home
Leaving the country
Property sold
Other
Disconnection date
Pick a date · earliest tomorrow
Final meter reading
Scan with AI instead
Outstanding balanceSettled automatically from your refund
AED 184.50
Standard requests complete within 48 hours. Urgent same-day disconnection is available.
Help & supportSergas assistant
عربي · EN
Today · 9:38 PM
My bill looks higher this month. Did something change?
I checked your account. Your meter reading on the 1st was verified by AI photo scan, and usage rose 14% vs last month, likely the AC. Want a breakdown?
Answers are grounded in approved Sergas policies. Escalates to a human agent with full context, in Arabic or English.
Levels up
Phase 2 · The vision
The Sergas super app
Same platform, grown: every gas journey from phase one, plus dining reservations, bill payments, wallet, loyalty, offer ads and a B2B layer.
Good eveningAhmed · Gold member
AM
Sergas Wallet
AED 1,240.00
Sergas RewardsGold tier · 320 pts to Platinum
4,680points
Everything, one app
Offers & partners Ad space
AdFree dessert with your first bookingPartner restaurants across DubaiClaim offer →
AdFree AC check this weekHome services partner networkBook now →
AdDouble reward pointsOn every bill paid in-appPay now →
Upcoming reservation
Dining · Al Safa KitchenConfirmed
Booking #RS-1187 · table for 2 · tonight 7:30 PM
BookedConfirmedReminderSeated
Payments hubWallet & cards
Sergas Wallet
AED 1,240.00
Recent activity
Gas bill · SeptemberToday · 9:12 PM
-184.50
Al Safa Kitchen · table depositToday · 5:40 PM
-50.00
Wallet top-upYesterday
+500.00
Technician visit21 Sep
-120.00
Every payment earns reward points automatically
Sergas RewardsGold tier
4,680 points320 to Platinum
GOLD
GoldPlatinum · 5,000
Redeem points
AED 50 off your gas bill2,000 pts
Priority table booking800 pts
Free annual maintenance5,000 pts
Partner vouchersFrom 500 pts
Points earned on bills, orders and services. Partners plug into the same wallet.
BookingsDining & services
Al Safa KitchenConfirmed
#RS-1187 · table for 2 · window seat · tonight 7:30 PM
BookedConfirmedReminderSeated
AC deep-clean · CoolAirBooked
#HS-2093 · Saturday, 10:00 AM · paid from wallet
Noodle HouseCompleted
#RS-1150 · table for 4 · yesterday, 8:45 PM · earned 45 pts
Book again in one tap
Al Safa KitchenYour usual · window table for 2
Fri 7:30
Brew LabBusiness breakfast · 2 guests
Sat 9:00
Annual maintenanceHome services partner
AED 350
Dining, home services and every booking run through the same Sergas wallet and rewards.
Dining out · Dubai MarinaBook a table
S
Al Safa KitchenArabic grills · 4.8 ★ · Marina Walk
B
Brew LabCafé & breakfast · 4.9 ★ · JBR Walk
N
Noodle HouseAsian fusion · 4.6 ★ · Marina Mall
T
The TerraceRooftop lounge · 4.7 ★ · Pier 7
Every reservation earns Sergas points. Deposits and prepaid menus run from the wallet or Apple Pay.
One hubPay all your bills
Sergas gas · homeDue 28 Sep
184.50
Electricity & waterLinked account ·· 9021
312.75
Mobile & internetAuto-pay on the 1st
199.00
Home service chargesPaid · next in Oct
0.00
Any UAE biller, one checkout. Wallet, cards or Apple Pay.
Partner ad spaceOffers for you
AdFree dessert with bookingAl Safa Kitchen · this weekClaim →
AdFree AC checkCoolAir · members onlyBook →
Ad2× points weekendAll wallet paymentsLearn more →
Member deals
20% off home cleaningUntil 30 Sep
Priority weekend tablesPartner restaurants
Home insurance, -15%Partner offer
EV charging creditsComing soon
Brands buy this space. Sergas earns on every redeemed offer.
Book a proHome services
AC deep-clean · CoolAir4.8 ★ · 2h job · Sat 10 AM free
Gas safety inspectionCertified Sergas technician
Home cleaning · Spark4.9 ★ · per visit
Sergas for BusinessRestaurant account
Al Safa Kitchen LLCMonthly consumption · September
8,430 m³
This month
Gas supplyAED 9,860
Equipment rentalAED 1,200
Safety compliance contractAED 450
Invoice totalAED 11,510
Phase two: every business customer manages supply, invoices and compliance here.
Piped gasGas services
Apartment 1204 · Marina Heights
Meter verified · next reading auto-synced
Every gas journey, built in
This month
Consumption132 m³
Estimated billAED 184.50
Gas safety inspectionBook
Annual maintenance planActive
Report a gas leak · 24/7SOS
Service journeyNew gas connection
No branch visit. Identity, documents and signature all come from UAE Pass. Most connections approved the same day.
Your progress
✓
Identity verifiedUAE Pass confirmed who you are
Done✓
Documents syncedEmirates ID and title deed pulled automatically
Done3
Digital signatureSign the supply agreement in UAE Pass
2 min4
Schedule and payPick a technician slot, pay the connection fee
Next
Started 42 minutes ago · approved in hours, not days
AI meter readingPoint at the meter
Reading detected · 09,412.7 m³ · confidence 99.1%
Works on legacy metersNo smart meter needed. The photo is the reading.
BillingSeptember bill
Consumption · 1,341 m³AED 158.20
Distribution feeAED 21.00
VAT 5%AED 8.96
Total due · 28 SepAED 184.50
Consumption vs last month
1,341 m³ this cycleDown 12% after the AI-verified reading
↓ 12%
APRMAYJUNJULAUGSEP
Payment method
Apple PayDefault · instant confirmation
Visa ·· 4417Expires 09/27
Sergas WalletBalance AED 1,240.00
Secured payment gateway. Receipt lands in-app, by SMS and by email the moment you pay.
Track everythingRequest status
New gas connectionIn progress
#SG-3319 · Marina Heights, Apt 1204 · submitted today
SubmittedVerifiedSignedConnected
Meter verificationCompleted
#SG-3288 · AI reading confirmed · 21 Sep
Technician visitCompleted
#SG-3150 · Annual safety check · 2 Sep
Every request pushes status updates by SMS, email and push, so nobody calls the call centre to ask.
Moving out?Service termination
Account
Home · Marina Heights, Apt 1204
Reason
Moving to a new home
Leaving the country
Property sold
Other
Disconnection date
Pick a date · earliest tomorrow
Final meter reading
Scan with AI instead
Outstanding balanceSettled automatically from your refund
AED 184.50
Standard requests complete within 48 hours. Urgent same-day disconnection is available.
Help & supportSergas assistant
عربي · EN
Today · 9:38 PM
My bill looks higher this month. Did something change?
I checked your account. Your meter reading on the 1st was verified by AI photo scan, and usage rose 14% vs last month, likely the AC. Want a breakdown?
Answers are grounded in approved Sergas policies. Escalates to a human agent with full context, in Arabic or English.